Personal online shopping appointment

Submit your shopping request below and we will respond to you via email within 24 to 48 hours.

Make an appointment

Contact us

Contact Us

Have a question? Visit our Customer Service section for responses to frequently asked questions.

You can also e-mail us at You should receive a response within 2 business days.
You may reach us Monday-Friday, 9:00am - 5:00pm by calling toll free at 1.877.550.5088

For repairs and/or warranty issues, please send us an email at The email should include your purpose for writing, your name, contact information, date of purchase and 5-digit lot number. The 5-digit lot number can be found inside your boot. Inquiries will only be responded via email.