Shipping & Delivery

COVID-19: Please anticipate shipping delays due to the precautionary measures we have implemented in our distribution center and this may temporarily slow down order processing.

How will my order be shipped and how much will it cost me?

We ship from Montreal Quebec.

For orders shipped within Canada you have the following 2 options;

Please note shipments may be delayed by 1-3 business days.

a. Standard delivery - Canada Post Expedited Parcel delivery is FREE within Canada. Service takes approximately 1-7 business days depending on your location.

b. Priority delivery - Additional costs apply based on your delivery location. Rates are determined by Canada Post. Service takes approximately 2-3 business days depending on your location.

ORDER PLACED BY
12:00 PM (ET)
Canada Post - Expedited Parcel Canada Post - Xpresspost
SUNDAY UP TO 7 BUSINESS DAYS THURSDAY
MONDAY UP TO 7 BUSINESS DAYS THURSDAY
TUESDAY UP TO 7 BUSINESS DAYS FRIDAY
WEDNESDAY UP TO 7 BUSINESS DAYS MONDAY
THURSDAY UP TO 7 BUSINESS DAYS TUESDAY
FRIDAY UP TO 7 BUSINESS DAYS WEDNESDAY
SATURDAY UP TO 7 BUSINESS DAYS THURSDAY


For orders shipped to the US, you have the following 2 options; *

Please note shipments may be delayed by 1-3 business days.

a. Standard delivery - UPS Standard delivery is FREE to the US. Service takes approximately 5-6 business days depending on your location.

b. Express delivery - Additional costs apply based on your delivery location. Rates are determined by UPS. Service takes approximately 1-2 business days depending on your location.

* Exclusions: Alaska, Puerto Rico and Hawaii.

ORDER PLACED BY
12:00 PM (ET)
UPS STANDARD INTL UPS EXPRESS SAVER
SUNDAY 5-6 BUSINESS DAYS WEDNESDAY
MONDAY 5-6 BUSINESS DAYS WEDNESDAY
TUESDAY 5-6 BUSINESS DAYS THURSDAY
WEDNESDAY 5-6 BUSINESS DAYS FRIDAY
THURSDAY 5-6 BUSINESS DAYS MONDAY
FRIDAY 5-6 BUSINESS DAYS TUESDAY
SATURDAY 5-6 BUSINESS DAYS WEDNESDAY

For orders shipped to International locations;

Please note shipments may be delayed by 1-3 business days.

All International shipments will ship via Xpresspost International. Additional costs apply based on your delivery location. Rates are determined by Canada Post. The package will normally be delivered within 10-14 business days depending on your location.

Do you charge sale taxes?

For orders shipped within Canada, sales taxes apply, but vary depending on the "ship to" address (province/territory). For orders shipped to the US and international locations, no sales tax is charged however international duty rates may apply.

Can I place an order if I live outside North America?

Yes. If you are an international customer you can purchase through our website however all transactions will be charged in US dollars. International duty rates may apply.

How can I track my order?

A shipping confirmation will be sent to your email once your package has been processed. This e-mail confirmation will contain the tracking number. You may track the status of your order at any time by clicking on the tracking number link in your shipping confirmation email.