Shipping & Delivery
How will my order be shipped and how much will it cost me?
We ship from Montreal Quebec.
For orders shipped to the US, you have the following 2 options; *
Please note that the processing of your order can typically take 1-2 business days. We sincerely apologize for any potential delays that may occur.
a. Standard delivery - UPS Standard delivery is FREE on orders of $275 or more within the US. Service takes approximately up to 7 business days depending on your location. For orders less than $275, we charge a flat rate of $10.*
b. Express delivery - $30 flat rate fee in the US. Service takes up to 4 business days depending on your location.
ORDERS LESS THAN 275$ | ORDERS MORE THAN 275$ | EXPRESS SHIPPING |
---|---|---|
10$ FLAT RATE | FREE SHIPPING | 30$ FLAT RATE |
*Exclusions: Alaska, Puerto Rico, Hawaii, Guam, and U.S. Virgin Islands. Additional shipping costs will apply.
ORDER PLACED BY 12:00 PM (ET) |
UPS STANDARD INTL | UPS EXPRESS SAVER |
---|---|---|
SUNDAY | UP TO 7 BUSINESS DAYS | FRIDAY |
MONDAY | UP TO 7 BUSINESS DAYS | FRIDAY |
TUESDAY | UP TO 7 BUSINESS DAYS | MONDAY |
WEDNESDAY | UP TO 7 BUSINESS DAYS | TUESDAY |
THURSDAY | UP TO 7 BUSINESS DAYS | WEDNESDAY |
FRIDAY | UP TO 7 BUSINESS DAYS | THURSDAY |
SATURDAY | UP TO 7 BUSINESS DAYS | FRIDAY |
For orders shipped within Canada you have the following 2 options;*
Please note shipments may be delayed by 1-3 business days.
a. Standard delivery - Canada Post Expedited Parcel delivery is FREE on orders of $275 or more within Canada. Service takes approximately 1-7 business days depending on your location. For orders less than $275, we charge a flat rate of $10.*
b. Priority delivery - $30 flat rate fee in Canada. Additional costs apply based on your delivery location. Service takes up to 4 business days depending on your location.
ORDERS LESS THAN 275$ | ORDERS MORE THAN 275$ | EXPRESS SHIPPING |
---|---|---|
10$ FLAT RATE | FREE SHIPPING | 30$ FLAT RATE |
*Exclusions: Yukon, Northwest Territories and Nunavut. Additional shipping costs will apply.
ORDER PLACED BY 12:00 PM (ET) |
Canada Post - Expedited Parcel | Canada Post - Xpresspost |
---|---|---|
SUNDAY | UP TO 7 BUSINESS DAYS | THURSDAY |
MONDAY | UP TO 7 BUSINESS DAYS | THURSDAY |
TUESDAY | UP TO 7 BUSINESS DAYS | FRIDAY |
WEDNESDAY | UP TO 7 BUSINESS DAYS | MONDAY |
THURSDAY | UP TO 7 BUSINESS DAYS | TUESDAY |
FRIDAY | UP TO 7 BUSINESS DAYS | WEDNESDAY |
SATURDAY | UP TO 7 BUSINESS DAYS | THURSDAY |
For orders shipped to International locations;
Please note shipments may be delayed by 1-3 business days.
All International shipments will ship via Xpresspost International. Additional costs apply based on your delivery location. Rates are determined by Canada Post. The package will normally be delivered within 10-14 business days depending on your location.
Do you charge sale taxes?
For orders shipped within Canada, sales taxes apply, but vary depending on the "ship to" address (province/territory). For orders shipped to the US and international locations, no sales tax is charged however international duty rates may apply.
Can I place an order if I live outside North America?
Yes. If you are an international customer you can purchase through our website however all transactions will be charged in US dollars. International duty rates may apply.
How can I track my order?
A shipping confirmation will be sent to your email once your package has been processed. This e-mail confirmation will contain the tracking number. You may track the status of your order at any time by clicking on the tracking number link in your shipping confirmation email.